Deputy Manager

Summary

Who are we looking for?
To fulfil this exciting role you will possess excellent Retail Management skills, which you will have gained within a retail environment, ideally within the outdoor industry.

You will also have the following qualities:

Exceptional customer service skills
Excellent organisational skills
Attention to detail
Effective verbal and written communication skills
Ability to challenge others to improve their performance
Skills to train and delegate effectively
Time Management Skills
AND ideally, you will have a passion for outdoor travel adventure.

About the role
The ideal candidate will use their past experiences to support the manager in all areas of the store management, engage the shop team in driving all aspects of the shop performance whilst maintaining our reputation for outstanding quality and customer service.
Main duties of the role consist of assisting the shop manager to:

Reach and exceed sales targets through assisting customers in the selection and purchase of merchandise.
Organise and implement store rotas and covering shifts and holidays thorough effective staff management.
Train and motivate sales staff on selling procedures to achieve sales goals
Organise the store merchandise standards and restocking merchandise to improve commerciality
Nurture a thirst for high levels of product knowledge within an outdoor retailer and a passion for sharing that knowledge.