Customer Service Representative

Summary

Quality Personnel Ltd are currently recruiting for Customer Service Advisors to deal with Inbound calls only, and help provide an excellent customer service experience for the customers of a growing boiler manufacturer based in West Hull.

This position is a permanent role the right dynamic candidate.

For this position are looking for individuals with previous experience in Customer Service roles, preferably candidates with experience of dealing with queries and resolving issues.this incluses retail experience.

Skills required are:
Excellent customer services skills
Updating Systems
Entering Data
Fault Finding
Being able to work in a Call Centre Enviroment
Taking inbound calls

The main purpose of the role is to retrieve all information needed from calls to be able to resolve queries and issues quickly with while maintaining high levels of customer service.