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Beverley GP’s trial new online service

Three Beverley GP surgeries and another covering Leven and Beeford have joined a new service whereby people can get medical advice from their doctor online. Called E-Consult, the service is being trialled by the East Riding Clinical Commissioning Group for the next 15 months after funding was awarded by NHS England.

A total of 12 East Riding GP practices are taking part, including the Greenwood Avenue Surgery, Minstergate Surgery in Lincoln Way and the Walkergate Surgery in Walkergate, Beverley, and the Leven & Beeford Medical Practice.

Patients who submit their symptoms online will typically get a response within one to two working days which could be advice, directed to other support such as the pharmacy or booked in for an appointment if necessary. The service also offers around the clock NHS self-help information, signposting to services, and a symptom checker.  Patients can also request prescriptions and test results, referral letters and medical reports.